Contact Us

Department Contact & Payment Information - *Branch hours vary by location

• General Questions and Information

  Contact Information

  404.874.1166 / 800.533.2062
  Option 4

  Please send any account related questions – such as address changes, debit card questions, transaction inquiries, account numbers, etc. – through the Message Center inside online banking. We cannot answer any specific account questions via email.

  Hours

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Corporate Office

  Corporate Office

  Physical Address
  100 Peachtree St.
  Suite 2800
  Atlanta, GA 30303
  404.874.1166

  Mailing Address

  PO Box 105205
  Atlanta, GA 30348

  Routing/Transit Number

  261071438

  Deposits

  by ATM and Branch

  View Locations

  Download our App
  iPhones
  Android Devices

  by Mail

  Georgia’s Own Credit Union
  Attn: Cashiers
  PO Box 105205
  Atlanta, GA 30348

  by Mobile Deposit

  Mobile Deposit FAQs

  Download our App
  iPhones
  Android Devices
  

• Business Services

  Contact Information

  404.874.1166 / 800.533.2062
  Option 4

  Please send any account related questions – such as address changes, debit card questions, transaction inquiries, account numbers, etc. – through the Message Center inside online banking. We cannot answer any specific account questions via email.

  Hours

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Corporate Office

  Corporate Office

  Physical Address
  100 Peachtree St.
  Suite 2800
  Atlanta, GA 30303
  404.874.1166

  Mailing Address

  PO Box 105205
  Atlanta, GA 30348

  Routing/Transit Number

  261071438
• Mortgages

  Contact Information

  404.874.1166 / 800.533.2062
  Option 2

  Hours

  M-F: 8 a.m. – 5 p.m.

  Payments

  Payments by Phone

  888.752.9132
  M-F: 8:30 a.m. – 12:00 Midnight
  24-Hour Automated Service

  Payments by Mail

  Georgia’s Own Credit Union
  PO Box 986
  Newark, NJ 07184-0986

  Overnight Payments

  Georgia’s Own Credit Union
  425 Phillips Blvd
  Ewing, NJ 08628

• Vehicle, Personal and Home Equity Loans
  Apply or Questions About a New Loan

  
  

  Contact Information

  404.874.1166 / 800.533.2062
  Option 2

  Hours

  24 Hours

  Questions About Existing Loans

  
  

  Contact Information

  404.874.1166 / 800.533.2062
  Option 4

  Hours

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Vehicle, Personal and Home Equity Payments

  Payments by Phone

  404.874.1166 / 800.533.2062
  Option 4
  24-Hour Automated Service
  404.874.0242 / 800.533.3817

  Payments by Mail

  Georgia’s Own Credit Union
  Attn: Cashiers
  PO Box 105205
  Atlanta, GA 30348

  Overnight Payments

  33 Branch Locations

• Visa® Credit Card Services

  Contact Information

  866.597.1473 / 800.533.2062 Option 1
  International Collect: 727.570.4888

  Premium (Signature)
  866.592.0996

  Card Activation
  800.631.3197

  Cardholder PIN Now
  888.886.0083

  Fraud
  888.918.7341

  Hours

  24 Hours
  Fraud Department 7am-10pm

  Visa Payments

  by Phone

  24-Hour Automated Service
  866.597.1473

  or

  404.874.1166 / 800.533.2062
  Option 4

  by Mail

  Georgia’s Own Credit Union
  PO Box 71050
  Charlotte, NC 28272-1050

  by Branch

  33 Branch Locations
• Visa Debit Card Services

  Contact Information

  404.874.1166 / 800.533.2062
  Option 3

  International Collect: 614.564.5105

  Hours

  24 Hours

• Online/Mobile Banking

  Do you have a question about online or mobile banking? Make sure you check out our FAQs page.

  General Questions

  
  

  Contact Information

  404.874.1166 / 800.533.2062
  Option 4

  
  

  Hours

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Bill Pay (‘Payments’)

  
  

  Contact Information

  888.908.7496

  Hours

  24 Hours

• Georgia's Own Investment and Retirement Services
  General Questions

  
  

  Contact Information

  404.874.1166 / 800.533.2062
  Ext. 7255

  Hours

  M-F: 8 a.m. – 5 p.m.

• TeleTalk

  Contact Information

  404.874.0242 / 800.533.3817
  Option 1

  Hours

  24 Hours

• Report a Problem

  Problem

  Lost or Stolen Checkbook

  Contact Information

  404.874.1166 / 800.533.2062
  Option 4

  Hours

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Lost or Stolen VISA® Credit Card

  404.874.1166 / 800.533.2062
  Option 3
  International Collect: 727.570.4888

  24 Hours

  Lost or Stolen VISA® Debit Card

  404.874.1166 / 800.533.2062
  Option 3
  International Collect: 614.564.5105

  24 Hours

  Report Phishing Email

  404.874.1166 / 800.533.2062
  Option 4

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  Report Suspected Fraud

  404.874.1166 / 800.533.2062
  Option 4

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.

  To Place Stop Payment

  404.874.1166 / 800.533.2062
  Option 4

  • Inside Online Banking (24 hours)

  M-F: 8 a.m. – 6 p.m.
  Sat: 9 a.m. – 1 p.m.