Important Information About Fraud


We have been made aware of possible fraud attempts purporting to be from Georgia's Own Credit Union. Please note that Georgia's Own will not ask you for personal information (including username, password or social security number) through email or our website (except for registering or resetting your password in online banking). If you receive any electronic communication from Georgia's Own asking for your personal information, please do not supply any information and alert us at once via security@georgiasown.org.



Problem Contact Information Hours
Lost or Stolen Checkbook 404.874.1166 / 800.533.2062
Option 8
Email us
M-F: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 1 p.m.
Lost or Stolen VISA® Credit Card 404.874.1166 / 800.533.2062
Option 3

International Collect: 727.570.4888
24 Hours
Lost or Stolen VISA® Debit Card 404.874.1166 / 800.533.2062
Option 3

International Collect: 614.564.5105
24 Hours
Report Phishing Email 404.874.1166 / 800.533.2062
Option 8
Email us
M-F: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 1 p.m.
Report Suspected Fraud 404.874.1166 / 800.533.2062
Option 8
Email us
M-F: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 1 p.m.
To Place Stop Payment 404.874.1166 / 800.533.2062
Option 8
Inside Online Banking (24 hours)
M-F: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 1 p.m.

To review a list of known fraud alerts – click here.




Security Notice


WASHINGTON (5/11/12) — The Internet Crime Complaint Center (IC3) is alerting people traveling abroad that laptops have been infected with malicious software while travelers use hotel Internet connections.Travelers attempting to set up a hotel room Internet connection receive a pop up window that offers a seemingly routine update to a legitimate software product for which updates are frequently made. If the traveler clicks on and accept the update, the malware installs on the laptop. The Federal Bureau of Investigation recommended taking extra caution before updating software in this situation.


For more detailed information, click here.