Georgia’s Own will never call and ask for personal information over the phone (Social Security Number, PIN, account number, etc.). If you feel you’ve responded to a phone scam and provided any confidential account information, please notify us as soon as possible at 800.533.2062.
Car Wrap/Car Advertising Scam
One of the biggest scams that we are seeing this year at Georgia’s Own Credit Union is the car wrap or car advertising scam.
Here’s how the scam operates:
You receive an email asking if they would like to make some money by having their car wrapped in a well-known brand logo (e.g. Oral B, Dr. Pepper, or Rock Star Energy Drink). The offer sounds good, especially since there is the option of removing the wrapped sticker after a number of months. Once the offer is accepted, the scammers will send a check for a large amount of money, according to the length of time the member wants to be a “mobile advertiser”.
The instructions for cashing the check indicate that a certain portion of the money is to be kept as the member’s payment and the rest is to be sent via wire transfer to the company who will supposedly wrap their vehicle. After wiring the money, the original check will be returned and the total amount of the check will be debited from your account.
Keep in Mind / Ways to Recognize this Scam:
- Remember, no major brand would hire just anybody to wrap their cars with advertising. It’s great to get paid to advertise on your car, but corporations are very careful about their image and typically have large marketing departments in-house.
- The scammers steal images from websites belonging to reputable companies that do professional car wrapping and make the email recipient believe it’s their business.
- Delete the email, not every online job opportunity that comes your way is real. If you receive a counterfeit check, please shred or you can contact ERM Security at [email protected]
Beware of Wire Fraud
Protecting our members from fraud is always a top priority at Georgia’s Own. One of the areas in which financial institutions are seeing an escalation of fraud relates to wire transfers. Unsuspecting members are deceived into transferring or receiving funds electronically to/from fraudsters. Wire fraud is an intentional act to defraud another individual or entity of his/its money and this is a federal crime.
Fraudsters use a variety of tools including phishing emails, compromised websites/emails, and fake friend requests on social media sites to commit these crimes.
Examples of Wire Fraud:
- Wire request sent to an individual’s name for a real estate closing, instead of an Attorney’s office.
- An email is sent from “a family member who is in jail”, or a person “getting a divorce and they don’t want the rest of the family to know, and they need help”, so the money has to be sent to the lawyer representing them.
- An email is sent from “a member who is travelling overseas and needs some money wired to them because they got robbed in a foreign country and they have no cash.”
- A social media friend sent an email that they received an inheritance and they want to transfer the funds to the United States. The recipient is then asked if the money could temporarily be deposited to the recipient’s account and an offer is made to pay a percentage of the money to the recipient, once the money is transferred to a safer bank. The victim would provide their account number for the transfer to be completed.
Always verify where the money is supposed to be wired to — especially if you get wire instructions by email. Hackers can alter emails (even from people you’ve been working with for several weeks) and instruct you to send money to the wrong place. Be vigilant; always call the recipient to verbally verify the wire instructions. Anyone can be a victim of this type of fraud and should take every precaution to protect themselves.
When you receive funds into your account it’s important to verify you actually received a “real wire deposit” into your account. Fraudsters like to take advantage of their victims when they sense the victim is somewhat confused by promising to send a wire transfer but actually sending the funds using a different (reversible) method. Ask yourself these questions:
- Who sent the funds?
- What were the funds for?
- Where did the funds come from?
Preventing Wire Fraud:
Here are some general rules you should follow to guard against becoming a victim of fraudulent wire requests.
- Confirm email requests from a known party by phone or in person, in case their email has been hacked.
- Be wary of email-only wire transfer requests and requests involving urgency.
- Never wire money to people whom you don’t know – regardless of how convincing or legitimate their wire request looks and sounds.
- Ignore any offer from someone you don’t know who asks you to deposit a check in your account and then instructs you to wire that money to someone else.
- Never open attachments in unsolicited email.
- Frequently update anti-virus and anti-malware programs.
- Closely monitor your bank accounts on a daily basis.
What should a Georgia’s Own member do if they become a victim of a wire fraud? Please contact ermsecuri[email protected]. We also recommend that members contact local law enforcement, as well as the FBI’s Internet Crime Complaint Center (ic3) at www.ic3.gov.
With fraud scams becoming more sophisticated and more prevalent, Georgia’s Own is not only ensuring our policies and procedures are thorough and practiced, but we also want to educate our members on what they can do to avoid being victims of fraud. That’s why we remain committed at Georgia’s Own to protecting our members from being victims of fraud. We also want to raise awareness as to what our members should do to stop these fraudsters. After all, prevention is the best protection when it comes to fraudulent activity.
New Scam Alert: Spoofing
A unique type of technology now enables fraudsters to fake the number they are calling from by making a false number appear on your caller ID. It’s extremely effective, because the number displayed appears to be your bank’s correct contact number.
This scam is called number spoofing. Using specialized technology, the number appears on the victim’s caller ID display. Here is what you need to know:
- Don’t trust caller ID. Scammers can spoof any number so it looks like they are calling from a particular company, even when they’re not.
- Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct. Georgia’s Own would never ask members to verify your full SS#, full card number, card expiration date, CVV or PIN number.
- If you get a robocall, hang up. Don’t press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
The best advice to beat the scam is simple – never assume that someone is who they purport to be just because the number displayed on your caller ID matches that of an organization you know. Always be suspicious if you’re asked for your four-digit PIN or full online banking passwords. Same goes for transferring or withdrawing money or giving your card to a courier. Remember, your Credit Union will never ask you to do any of these things.