Fraud alerts: COVID-19 scams to look out for
With so much uncertainty in our world right now, the presence of COVID-19-related fraud and scams is an unfortunate reality. Now, more than ever, it’s important to be vigilant about your protected information and, as your financial institution, we’re committed not only to providing the utmost security for your accounts, but also to increasing awareness around common schemes. We’ll keep an updated list of known scam attempts and tips to stay safe, so check back often to remain in the know. And remember: we will never call you and ask for your account information, social security numbers, or other sensitive material.
The FTC is a great resource for consumers during this time. See below for their recommended best practices and visit their website to learn more.
- Don’t respond to texts, emails, or calls about checks from the government. Here’s what you need to know.
- Ignore online offers for vaccinations. There are no products proven to treat or prevent COVID-19 at this time.
- Be wary of ads for test kits. The FDA recently announced approval for one home test kit, which requires a doctor’s order. However, most test kits being advertised have not been approved by the FDA, and aren’t necessarily accurate.
- Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes.
- Watch for emails claiming to be from the CDC or WHO. Use sites like coronavirus.gov and usa.gov/coronavirus to get the latest information. And don’t click on links from sources you don’t know.
- Do your homework when it comes to donations. Never donate in cash, by gift card, or by wiring money.
Be on the lookout for some of these trending scams being reported from the FTC. This blog post is a great way to stay in touch with what other consumers have seen as well.
- The top complaint categories relate to travel and vacations, online shopping, bogus text messages, and all kinds of imposters.
- While reports of robocalls are way down overall, we’re now hearing about callers invoking the COVID-19 pandemic to pretend to be from the government, or making illegal medical or health care pitches, among other topics.
- If you’re getting calls, emails, or texts, or you’re seeing ads or offers online, keep a few things in mind: First, the government will never call out of the blue to ask for money or your personal information (like Social Security, bank account, or credit card numbers). And second, anyone who tells you to pay by Western Union or MoneyGram, or by putting money on a gift card, is a scammer. The government and legit businesses will never tell you to pay that way.
- The big states have, not unexpectedly, the biggest number of reports. You can check out how many people are reporting what in Georgia.
Below are some additional tips from the Department of Justice’s National Center for Disaster Fraud. If you believe you are a victim of a scam or attempted fraud involving COVID-19, you can report it without leaving your home by calling their hotline at 866.720.5721 or via the NCDF Web Complaint Form.
- Be cautious of unsolicited healthcare fraud schemes of testing and treatment through emails, phone calls, or in person. The U.S. have medical professionals and scientist working hard to find a cure, approved treatment, and vaccine for COVID-19. Learn more about what to avoid
- Be the lookout for an increase in cryptocurrency fraud schemes including but not limited to blackmail attempts, work from home scams, paying for non-existent treatments or equipment, or investment scams. Read more on how to report these scams
- Be wary of unsolicited telephone calls and e-mails from individuals claiming to be IRS and Treasury employees. Remember, the IRS’s first form of communications is by mail—not by phone. Learn more about fraudulent schemes related to IRS